Why did you change your name?
In 2006, the board of directors of the Luther Burbank Memorial Foundation granted a 10-year naming sponsorship to Wells Fargo Bank. The sponsorship agreement provides essential funding to maintain the non-profit Center’s facility and many arts and education programs. The Arts Center is still owned and operated by the Luther Burbank Memorial Foundation.
If I've already completed my purchase, can I add tickets to my order and gets seats together?
Yes, if seating is available. However, if adding tickets requires us to move your party in order to keep your group together, there will be a per ticket fee charged for every ticket that needs to be exchanged.
Is it okay to purchase a ticket from a vendor other than Wells Fargo Center for the Arts or to re-sell my ticket if I can't use it?
For our patron’s own security, we strongly recommend that you do not purchase tickets from any supplier other than Wells Fargo Center for the Arts. Only tickets purchased directly from Wells Fargo Center for the Arts can be guaranteed, and tickets purchased from any other source are done so at your own risk and may be deemed invalid. The re-sale of tickets on Wells Fargo Center for the Arts property is strictly prohibited. Members who resell tickets will lose their member privileges.
How do I replace my lost or stolen tickets?
Lost, damaged, or stolen tickets may be reprinted for reserved-seating performances only and will be available for pick-up one hour prior to the performance. Please present your current picture ID to the Box Office attendant. There is a $2.00 per ticket reprint fee. Lost or stolen Standing Room Only tickets and those for general admission performances can not be replaced or refunded.
Can I purchase wheelchair accessible seating online and what are your accessibility accommodations at the theater?
Accessible seating for patrons with mobility limitations are located in several places on the main floor of the theater. Tickets for these locations can be purchased online, or by contacting the ticket office by phone or in person. Please also visit the Accessibility section of our website for more information.
How are ticket prices determined?
Ticket prices are determined by the cost to present a performance (artist fees and operating costs) divided by the number of seats available. The Arts Center subsidizes many of its school, family, and arts performances in order to make these shows affordable. Revenue from tickets sales represents only half of the Arts Center’s operating budget. The remainder comes from generous community donations.
Are children allowed to attend evening performances?
Our feature performances (generally with an 8pm start time) are designed for adults, and children under the age of 5 are not permitted. Our family events with afternoon and early evening start times are suited for children and recommended for children ages 3-12. All children, regardless of age, are required to have tickets.
Do you have food and beverages available at the performance?
We have concession services available one hour before show times and during intermission (Please note: not all performances have a scheduled intermission). We serve Lagunitas IPA, Victoria Beer, Peroni Beer, Rodney Strong Vineyards wine, Gloria Ferrer Sparkling wine, Pepsi, Diet Pepsi, Calistoga Berry Juice, Thanksgiving Coffee, Oregon Rain Water and cookies. For an additional $3.00, patrons are also able to enjoy beverages inside the theater with our new Concert Cups. The cup is yours to keep, and may be used at future performances.
For our Family Fun Series we also offer pizza (however, no alcohol is available).
Can I dance at your performances?
We ask patrons to be respectful of others and behave in an appropriate manner related to the performance that they are attending. Please use discretion when choosing whether it is appropriate to remain seated during a performance or to stand and/or dance at your seat. Due to strict fire department regulations it is never permissible to stand in any aisle space.
What do I do if someone in front of me at a performance is standing and/or dancing at their seat and blocking my view?
If your enjoyment of a performance is being compromised by other members of the audience, please speak with a house manager, volunteer usher, or member of our security staff.
Please Note: Standing and/or dancing for extended lengths of time is expected at some performances and is noted on our website and printed show materials. If you prefer not to stand and/or dance at these performances, it is suggested you purchase tickets in the front of the balcony to obtain a clear view of the stage.
Are your theater and other facilities available for rent?
Yes. Wells Fargo Center for the Arts has a variety of space for rent, ranging from our spacious auditoriums to intimate meeting rooms. Visit the Facility Rentals section of our website to view space available, prices, and contact information.
How can my company sponsor a show or advertise in your patron program?
If you would like to become a sponsor or advertiser, please email Tena Hanford, Business Partnerships and Community Rentals Coordinator, or call 707.800.7528.