Frequently Asked Questions
When can I order tickets to a School Show?
You can reserve seats at any time using our Education Programs Order Request. This request is located at the back of our Education Through the Arts brochure (which is available in mid-August), can be downloaded and printed from our website, or you can fill out a request online.
How do I change or cancel my reservation?
We understand the need to increase, decrease, or cancel your reservations. We require all changes and/or cancellations to be made in writing at least three weeks (21 days) prior to show date for School Shows or Artists in the Schools and five (5) business days for Professional Development events. NO refunds issues after this deadline. Please note: Lack of payment does not constitute cancellation and you will be responsible for the invoice.
Who can request an instrument from the Music For Schools instrument lending library?
Instruments are provided to students through school music teachers. Instruments are intended for students who would otherwise not be able to participate in bands or orchestras and are loaned for the entire school year.
Are the Professional Development workshops you offer only for teachers?
Our innovative Professional Development workshops are intended for teachers, administrators, pre-service teachers, artists, students, and all who want accessible, creative teaching strategies for integrating the arts into their curriculum.
How do I apply for the Bus Fund and how much of an award can I get for my field trip?
The amount we are able to award depends on group size, Title One status, and availability. Qualification requires full payment by the due date on your invoice. To apply, send an e-mail with your name, school, address, and invoice number to busfund at wellsfargocenterarts.org. Funds are limited, and are awarded on a first come first served basis.
How can I enrich our field trip experience?
We have many wonderful works of art exhibited at the Arts Center. Our self-guided tour maps make it easy to explore our outdoor sculptures with your students. You will also see pieces in our stairwells leading to the balcony. Finally, we have a rotating exhibit of student art in the second floor corridor leading to our administration offices.
How can I get my student's artwork exhibited?
We are excited to show off student art work! The display changes quarterly. Contact Tracy Sawyer, Education & Outreach Manager, at 707.800.7529 or email to learn more about scheduling your students’ work.
How can my special needs students be accommodated?
Our School Shows are open to all students of all abilities. We have transfer seats, hearing devices, and wheelchair platforms available. Please note your needs on the order form so we can be sure to offer you the best solution. For special needs occurring on a show day, see the Education Programs staff at the table in the center of the lobby for assistance.
How can I prepare my students to come to the theater?
There are two easy and free ways to prepare your students for their theater experience.
First is our Set the Stage program, where we send specially trained docents to your classroom. In 15 – 20 minutes of class time, docents will place the performance your students will see into understandable context.
Second, our shows have accompanying study guides which can be easily downloaded from our website. No internet access? Study guides can be mailed to you upon request.
My chaperone needs to bring a young child. What is your policy?
We understand the occasional need for drivers to bring non-school-aged children. However, please know that every person in the theater must have an assigned (ticketed) seat. Please call in advance or check with the Arts & Education staff at the lobby table to learn seat availability. Chaperones with infants or toddlers are always welcome to utilize our lobby without purchasing a ticket.
Please read carefully prior to making reservations and communicate to chaperones:
- Intended for school groups of 10 or more. One adult per every 10 students required.
- We understand the challenges in transportation and the need for parent drivers; however, out of courtesy for our audience and performers, we ask that adults with small children utilize our lobby. These performances are for students PK-12 and are not appropriate for infants and toddlers.
- Showtimes are 9:30am and/or 11:30am, unless otherwise indicated. Shows begin promptly. Please arrive 20 minutes prior to showtime to allow for seating.
- Seating is assigned according to the date full payment is received.
- While purchase orders are appreciated, full payment is required via credit card or check no more than 30 days from the date the order is placed and always before show date.
- All changes and cancellations must be submitted in writing and received three full weeks (21 days) prior to show date for School Shows or Artists in the Schools and five (5) business days prior for Professional Development events. Lack of payment is NOT considered cancellation.
Thank you for your cooperation!
Questions or comments? Our Education Programs staff is here to help.
For information about School Shows (including payments or seating) or Set the Stage , please email Melanie Weir, Programming Manager, or call 707.800.7520.
For information about Professional Development and student art exhibits, or to inquire about having presentation made in your school, please email Tracy Sawyer, Education & Outreach Manager, or call 707.800.7529.
For information about Music For Schools, Artists in the Schools, or the Bus Fund, please email Chrystie Prokopakis, Programming Coordinator, or call 707.800.7504.